Privacy Policy | Utilbox

Introduction

Utilbox ("we," "us," "our," or "Company") operates the utilbox.org website (the "Service"). This Privacy Policy explains our practices regarding data collection and your privacy rights.

By accessing and using Utilbox, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

We collect information in the following ways:

Usage Data: How you interact with our tools, including which tools you use and how often
Device Information: Browser type, operating system, and device identifiers
Analytics: Page views, session duration, and user flows through Google Analytics 4
Authentication Data: If you sign in, we collect your email and profile information from Firebase Authentication
Communication Data: Any messages you send through contact forms
Payment and Support Data: Payment status, transaction identifiers, processor metadata, and sponsor perk grant/revoke events for purchases or support contributions
Risk and Compliance Signals: Device, wallet, network, and fraud-screening indicators used to prevent abuse and comply with legal requirements

ℹ️ Important: We do NOT store the input data you enter into our tools. All processing happens locally in your browser.

How We Use Your Data

To provide and improve our services
To understand user preferences and tool usage patterns
To send service announcements and important updates
To respond to your inquiries and support requests
To detect and prevent fraudulent activities
To comply with legal obligations
To grant, manage, or revoke sponsor perks linked to eligible support contributions

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

HTTPS encryption for all data in transit
Secure authentication via Firebase
Regular security audits and monitoring
Industry-standard encryption practices
Limited access to personal data by authorized personnel only

⚠️ Note: No security system is 100% secure. We cannot guarantee absolute security, but we work diligently to protect your information.

Third-Party Services

We use the following third-party services:

Google Analytics 4: For website analytics and user behavior tracking. Data is processed according to Google's Privacy Policy
Firebase: For authentication and backend services. See Firebase Privacy Policy
Vercel: For hosting and deployment. See Vercel Privacy Policy
Payment Processors: We use payment providers for card and crypto-enabled support checkouts. These processors may apply compliance controls (such as AML/sanctions checks) and share transaction status data with us for settlement, refund processing, and entitlement management.

Your Rights

Depending on your location, you may have the following rights:

Right to Access: You can request a copy of your personal data
Right to Rectification: You can correct inaccurate or incomplete data
Right to Erasure: You can request deletion of your personal data
Right to Withdraw Consent: You can withdraw consent for data processing
Right to Opt-Out: You can opt-out of analytics and promotional communications

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

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Privacy Inquiries

privacy@utilbox.org